Privacy Policy BR88 – Your Data Security Is Our Priority

1 Introduction

Welcome to br88, an online gaming platform operating under the domain br88.vin. This Privacy Policy ("Policy") describes how we collect, use, disclose and protect your personal information when you use the BR88 platform, website, mobile app and all related services.

We understand that privacy matters deeply to every one of our players. At br88, we go beyond legal compliance — we genuinely care about the security of your information and are committed to being fully transparent in all our data handling practices.

This Policy applies to all users of the BR88 platform, including website visitors, registered players and any party interacting with our services. Continued use of the BR88 platform following any amendments to this Policy constitutes acceptance of the updated terms.

2 Information We Collect

BR88 collects various types of information to provide safe, transparent services and to meet legal compliance requirements. The information we collect falls into three main categories:

A. Information You Provide Directly

• Full name, date of birth, and gender upon account registration.
• Active email address and mobile phone number.
• Residential address including state and postcode.
• Banking and e-wallet details for deposit and withdrawal purposes.
• Identity verification documents (ID card, passport) for the KYC process.
• Proof of address such as a recent utility bill or bank statement.

B. Information Collected Automatically

• IP address and geographic location information based on IP.
• Device type, operating system, and web browser version used.
• Session data including pages visited, time spent on the platform and navigation patterns.
• Transaction logs including deposit history, withdrawal records, and game activity dates.
• Cookie data and device identifiers for authentication and security purposes.

C. Information from Third Parties

• Identity verification from trusted KYC service providers.
• Blacklist screening information from relevant financial compliance bodies.
• Payment verification data from payment gateway providers integrated with our platform.

3 How We Use Your Data

The information we collect is used solely for legitimate purposes necessary to operate the br88 platform. We do not use your data beyond the scope stated here without obtaining additional consent from you.

• Account Management — registering, verifying, and maintaining active and secure player accounts.
• Transaction processing — ensuring every deposit and withdrawal is processed accurately and promptly.
• Identity verification (KYC) — fulfilling legal compliance requirements related to anti-money laundering (AML).
• Fraud prevention — detecting and preventing fraudulent activity, multi-account usage, and bonus abuse.
• Customer support — handling inquiries, complaints, and support requests effectively.
• Platform improvement — analyzing usage patterns to enhance your gaming experience and technical performance.
• Service communications — sending important notifications related to your account, transactions, and policy updates.
• Targeted marketing — sending relevant promotional offers and bonuses, subject to your communication preferences.

4 Information Sharing with Third Parties

BR88 may share your personal information with certain parties under limited and controlled circumstances. All data sharing is carried out in compliance with this Privacy Policy and relevant legislation.

Parties that may receive your data:

• Payment service providers — FPX, TNG eWallet, GrabPay, and other payment gateway providers required to process your transactions.
• KYC service providers — accredited third-party identity verification companies to assist with document screening processes.
• Technology service providers — companies providing technical infrastructure, cloud computing, and platform support services.
• Legal authorities — regulatory bodies, law enforcement agencies, or courts where required by law or court order.
• Business partners — in limited situations such as a business acquisition or company restructuring, subject to strict confidentiality agreement protections.

All third parties that receive your data are bound by data protection agreements obligating them to handle your information to a security standard equal to or higher than that of br88.

5 Cookies & Tracking Technologies

BR88 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure login session security and analyse usage patterns on an aggregate basis.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Functional Cookies — saving your preferences such as language, currency, and game settings so you don't have to reset them every time.
• Analytical Cookies — helps us understand how players use the platform for improvement purposes. This data is collected anonymously.
• Marketing Cookies — used to display offers and advertisements relevant to your interests. You may opt out via your browser settings.

You can manage and delete cookies through your web browser settings. Please note, however, that disabling essential cookies may affect certain features on the BR88 platform.

6 Data Security

BR88 implements a range of robust technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.

• 256-bit SSL Encryption for all data transmitted between your browser and our servers.
• Data encryption at rest — sensitive information is stored in encrypted format within our databases.
• Two-factor authentication (2FA) available for all player accounts as an additional layer of security.
• 24/7 security monitoring by our cybersecurity team to detect any suspicious activity in real time.
• Firewalls and intrusion detection systems (IDS/IPS) that protect our server infrastructure.
• Role-based access control — staff may only access the data necessary for their specific duties.
• Regular security audits by independent third parties to verify the effectiveness of our security controls.

While we make every effort to protect your data, no system can guarantee absolute security. In the event of a data breach that affects your rights, we will notify you within the timeframe required by applicable law.

7 Data Storage & Deletion

BR88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law.

• Active account data — retained for the duration your account is active and for the prescribed period following account closure for compliance purposes.
• Financial transaction records — retained for a minimum of seven (7) years in accordance with Malaysia's financial compliance legal requirements.
• KYC Documents — retained for as long as required under applicable anti-money laundering laws.
• Support communication logs — retained for three (3) years for dispute resolution and service improvement purposes.
• Analytics data — anonymized data is retained longer for service trend analysis purposes.

Once the retention period ends, your data will be securely deleted or anonymized using industry-standard procedures. You may request early data deletion, subject to any legal requirements that may obligate us to retain certain data.

8 Your Rights Over Personal Data

As a br88 user, you have clear rights regarding your personal data. br88 fully respects and facilitates the exercise of these rights.

To exercise any of the above rights, please contact the br88 support team via live chat or email at [email protected]. We will process your request within 30 business days.

9 Children's Data

The br88 platform is strictly for individuals aged 18 years and above only. We do not intentionally collect or process personal data from individuals under the age of 18.

During the registration process, we require age verification and conduct KYC checks to ensure only eligible individuals can register. Should we find that a child's personal data has been collected inadvertently, we will take immediate steps to delete that data and terminate the account in question.

10 Privacy Policy Amendments

BR88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments. Any significant amendments will be communicated to you via:

• In-account notifications when you are logged in.
• Email to the address registered in your account.
• Notices prominently displayed on the br88 website.

The "Updated" date at the top of this document reflects the date of the most recent amendment. Continued use of the br88 platform after an amendment takes effect constitutes your acceptance of the updated Privacy Policy.

If you disagree with any amendments made, you may close your account by contacting our support team before the amendment's effective date.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist.